Privacy Policy For #1 Home Security Products

Our Privacy Policy

We have created this Privacy Policy in order to demonstrate our commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.

Your IP address is only used to help identify you as the owner and legal user of the credit card you use for purchases from our website.

Our site uses cookies to temporarily keep track of your shopping cart. Those cookies are automatically deleted after you complete your transaction with us or leave our website. We do not use cookies to gather information on your buying or browsing habits.

Our site's shipping form requires you to give us contact information, like your name and e-mail address, and unique identifiers. We use customer information from our shipping form to contact you in case of any problems with your order or to verify the use of your credit card in the event we suspect fraudulent use has occurred. Our company never sells or shares this information with any other companies nor do we send unsolicited e-mail to our customers.

Security:
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced fraud protection methods. We do not store financial information like credit card numbers or personal information like addresses or telephone numbers on this or any other web site.

This site contains links to other websites. We are not responsible for the privacy practices or products of those websites.

Ordering Online:

Ordering Online with us is completely safe and secure! We employ PayPal secure servers which use the latest 128 Bit Military Strength Encryption Technology as well as the latest Fraud Prevention Software with our visitors to guarantee a safe and secure shopping experience. Our online payment system is 100% secure and a PayPal account is not mandatory to make secure purchases from our website.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately in accordance with their reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct e-commerce on our website.

We consider identity theft, fraudulent use of credit card numbers or misrepresentation in any way a serious offence and will assist any Law Enforcement Agencies in any way we can to catch any perpetrators of these or any other crimes.

We do not sell or lease our customer information nor do we send unsolicited e-mails. If you receive an e-mail requesting personal information such as credit card numbers or any other form of sensitive information stating it is from us please forward it to us immediately for further investigation and prosecution. We prosecute to the full extent of the law for this or any other type of misrepresentation.

Return/Refund Policy:

Every item is carefully inspected before being shipped. If merchandise is defective or damaged upon receipt please contact us immediately at returns@1home-security.com for a Return Merchandise Authorization (RMA) Number. All claims MUST be made within 5 days of receipt of your order. Shipping charges will not be refunded. Returned products must be in new and unused condition for refund. No refunds or exchanges without a Return Merchandise Authorization (RMA) Number clearly marked on the outside of the package. Products shipped to us without a valid RMA Number clearly marked on the outside of the parcel will be returned to sender unopened.

Shipping Information:

Shipping charges are calculated on a flat $6.50 per order basis for orders under $50.00 and we supply Free Shipping on all orders $50.00 or over for domestic USA destinations. We do not ship any products outside the USA or Canada under any circumstances. We do not ship any products to Courier Services for further shipment outside the USA.

We hope that our Privacy Policy and Multi Step Secure Transaction Processing shows you our commitment to your privacy and results in a feeling of security purchasing from our website. We take every precaution available to guarantee your privacy and security while purchasing through our PayPal Secure Servers. We use the latest Fraud Prevention Software and 128 Bit Military Strength Encryption Technology as part of our Secure Multi Step Transaction Processing....after all your safety and security keeps us in business and keeps you coming back as one of our many satisfied customers.

ANY UNAUTHORIZED USE OF OUR E-MAIL ADDRESSES FOR SPAMMING WILL BE REPORTED FOR FURTHER INVESTIGATION AND PROSECUTION!